Shipping AND Returns

Return & Exchange Policy

You can return your item(s) within 14 days after delivery. After these 14 days we cannot process your return. The item(s) you wish to return must be unused and in the same condition that you received it. This applies to all products except ART items.

Please send the item(s) + a copy of your order confirmation to: 

OZO WORLD 
Carrer Joan d'Austria 68 bajos
08005 Barcelona

SPAIN 

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Shipping costs are at your own expense. 

We will notify you once your return is received and checked. Depending on your request we will process either the (size) exchange or refund. Only regular priced items may be refunded, unfortunately sale items cannot be refunded.